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FAQ

Medical Solution - Frequently Asked Questions

How can you provide such competetive pricing?
We have opened our warehouse to you. Our low cost business model means we can pass on the savings.
Once you have placed your order you will be contacted for your Credit Card or EFT payment. Sorry no accounts.


Do you provide Material Safety Data Sheets?

Yes, call our customer service for assistance on 1300 136 158.

How do I order?
Whether you are new to Medical Solution or one of our loyal customers, you can either phone, fax or email your order through to us.

How do I pay?
We accept most methods of payment including Visa & Mastercard as well as cheque for existing customers and account holders.
Credit card payments attract a 2% surcharge.

What are the freight & handling charges?
We endeavour to find the best rate with the most reliable service. If you have a preferred carrier we are able to notify you when good are ready for pickup.
Metro Melbourne $14.95
Metro Sydney $18.85
Vic Regional $18.85
Regional NSW and all other States/Territories $28.85

Is there a minium order quanity?
At Medical Solution we endeavour to ensure that our website meets your needs and are always updating information.If you are unable to find what you are looking for please contact us; we will answer your question and make the information easier to find.

Who is Medical Solution?
Amada-Amavic International has combined with Medi Supplies. The new management team brings years of industry experience. By combining the two businesses we now provide an improved personalised service and customer care.

Does the displayed pricing include GST?
Not all items are GST Taxable. GST will be added at the checkout for GST Taxable items.

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